Lodging

About The Villa Park Hotel and Spa-Resort's Best Rate Policy
The rate is compared to public Japanese websites at the time of your reservation. The comparison will be made for the same plans, rooms and food offered by The Villa Park Hotel and Spa-Resort.

If we are unable to give you the best rate, please contact the hotel directly. After confirming the information, we guarantee that we will give you the best rate. Please check below for details.
Conditions of the Best Rate Policy

The following conditions must be met for the Best Rate Policy

  • It must be the same hotel
  • The days of occupancy must be the same
  • The number of guests must be the same
  • It must be a comparable type of room
  • The method of payment must be the same
  • The service and benefits must be the same
Not covered by The Best Rate Guarantee

Please understand that the following is not covered by the Best Rate Guarantee

  • Corporate rates or other rates not publicly advertised
  • Rates for special groups
  • Rates for packages with travel, facility use, or restaurants included
  • Reservations not made on an internet website.
  • Packages sold by a travel agent
  • Reservations made on auction sites
Best Rate Guarantee FAQ
  • What if a reservation made over the phone was cheaper?
  • This would not be covered because it would be a reservation not made on a website.
  • What if the price advertised in a travel agency's pamphlet was cheaper?
  • This would not be covered because it is a package sold by a travel agency.

  • When the reservation was made, the price on the official website was less expensive, but on the day of check in the rate had changed.
  • You must ask for the Best Rate Guarantee within 24 hours of your reservation being made.
  • What if the rate on a bargain club website is lower?
  • Special group or club rates are not covered

  • What if there is a lower price on a foreign hotel reservation site?
  • The comparison is only made with domestic sites. Foreign sites and special members-only sites are not covered.
Best Rate Guarantee FAQ
If the official webpage of The Villa Park Hotel and Spa-Resort does not offer the lowest rate for the same conditions found on any reservation site, please call us.

If we are unable to give you the best rate, please contact us at the hotel directly. After confirming the information, we guarantee that we will give you the best rate. Please check below for details.
The following conditions apply:
  • The guarantee will go into effect upon the fulfillment of these conditions:
  • The guarantee is for reservation's made on The Villa Park Hotel and Spa-Resort's official website.
  • The rate is compared to public Japanese websites at the time of your reservation. The comparison will be made for the same plans, rooms and food offered by The Villa Park Hotel and Spa-Resort.
  • You have not cancelled your current reservation.