About Us


Fire/Disaster Preparedness

  • In the event of a fire or large earthquake, in accordance with the law we guarantee your safety with community safety activities and emergency measures.
  • In the buildings in the event of a fire or earthquake stronger than 3 on the Japanese scale, there will be an emergency announcement followed by a safety inspection by the staff. In the rare case that an evacuation is necessary, the staff will facilitate a quick and safe evacuation of the premises.
  • We regularly hold firefighting drills and fire prevention drills to make sure that our guests can enjoy their stay in safety and comfort.
Fire/Disaster prevention equipmentAll buildings are equipped with smoke alarms, each floor is outfitted with fire-hoses and hydrants, fire extinguishers, heat sensors, emergency generators and fire shutters. We also have a manager responsible for disaster preparedness.
Emergency ExitsEach building will direct guests to the outside with lights along both sides, and down the center of the halls and stair cases. At the bottom of each staircase there is an emergency exit to the outside. On the first floor, it is possible to exit the building via the windows. There are open spaces just outside every emergency exit.

The 'Fire Safety Certification Mark System'

This hotel has received the fire safety certification mark. We will continue training our staff maintaining our facilities for your safety.

About Certification
The "Fire Safety Certification Mark" is issued to and displayed in hotels which have been checked by the fire department that it complies with the Fire Services Law and other important building standards and have not had any infractions in the past three years.

24 hour Medical Service

  • There is a national health insurance medical center 5 minutes away by car there is also the Aso Onsen Hospital which is 20 minutes away by car.
Police and Hospital Jurisdiction
Public Health Aso Public Health Center
1203 Uchinomaki Aso, Kumamoto 869-2301 TEL:0967(32)0535
Police Aso Police Station
4523-2 Ichinomiyamachimiyaji Aso, Kumamoto 869-2612 TEL:0967(22)5110
Fire Department Aso Fire Department
1423-1 Kurokawa Aso, Kumamoto 869-2225 TEL:0967(34)0024
Hospital Aso Medical Center
1266 Kurokawa Aso, Kumamoto 869-2225 TEL:0967(34)0311

Vacancies and Reservations